Authorized Patrons include:

• Active Duty Military and dependents
• Retired Military and spouse
• Current and Retired DoD Civilian Employees
• Temporary personnel who have been assigned to DLA Susquehanna on official duty

• All tickets sold through MWR Grand Central are Tax FREE and open to eligible ID/CAC cardholders.  Please see Eligibility section for details.
• All tickets orders/sales can be conducted via phone 717-770-4671, in person at MWR Grand Central (ITR Ticketing Office), or by clicking the email us link above.
• If orders are placed via phone or email, customers will be notified when tickets are available for pick up.
  • Please give our team a courtesy call prior to your arrival to coordinate.
  • Ticket(s) and receipt will be provided to customers in a sanitized envelope.

• Cash or credit/debit card payments will be accepted.
  • Mastercard or Visa
• Payment is due at the time the order is placed.
• All tickets are subject to availability and price changes. 
  • Please call 717-770-4671 to confirm prices and availability.
• All ticket sales are final.  No exchanges or refunds. 
  • ITR is not responsible for lost, stolen or laundered tickets.

• Disney World tickets are now available on demand.  No more waiting!!  Call today for more information!
• Dinner shows require advanced reservations.

• Credit / debit card or cash payments will be accepted.
• 20% rental deposit must be made at the time of reservation.
• Final payment will be processed at the time of pick up.

• Upon completion of reservation, a copy of the reservation document, rental agreement form, and all other relevant documents (i.e. safety information) will be e-mailed to customer.
• Prior to rental pick up, signed rental agreement and all other relevant documents (i.e. copy of driver's license and towing vehicle insurance card) must be completed.

• Thorough cleaning of each Equipment Rental item will be done prior to customer pick up; however, it is recommended that each customer sanitizes your rental item(s) prior to and after your use.
• On the day of pickup, all ancillary items (i.e. tie-down straps, kayak gear) will be staged either in the vicinity of the equipment to be rented or outside the back doors.
  • In the event of inclement weather, if applicable, rental equipment and all ancillary item(s) will be staged in the back room.
• At time of pickup, customers can come into the office to make final payment; otherwise, payment by phone will be accommodated, if requested.

• Customer should return ALL equipment and/or rental items within the agreed upon timeframes.
  • Please give our team a courtesy call prior to your arrival to coordinate.
  • Patrons may be requested to schedule an appointment for drop-off times.
• Upon return of equipment, customer should ensure ALL issued equipment (i.e. trailers) is returned to its proper parking place.
• Customer will be instructed to place certain rental equipment (i.e. tables, cornhole games) and ancillary items inside the back room.
  • Once items are returned, all items will remain in place for a minimum of 24 hours before being handled by staff, at which point each item will be sanitized.
  • Item(s) will not be available be rented again before 48 hours.